RETURN & REFUND POLICY
For Return:
1 - The product must be unused, in the original packaging.
2 - Return only valid in case if you received defected/faulty product, but “Change of Mind” can’t be return and if we do refund on “Change of Mind” then 15% amount will be detected from the shoe price. You can ask for return and claimed within 24 hours.
3 - No Return, No Exchange, on Discounted / Sale items.
4 - The procedure of return is very simple, send us back that product to our address through any courier logistics (Pakistan Post, M&P, Leopard, or TCS), after receiving the product our customer service department will contact you for your further process.
5 - Return can’t be accepted in this scenario, Suppose, (Change of Mood, and if you ordered shoe in Euro 42 size and you received the Euro 42 size, but it’s not fitting well on your feet, so its a mistake from your side because we already mentioned the size chart and size guide with all our product’s details, but you can change the size for that just follow our exchange policy).
For Refund:
1 - Our refund and return policy lasts 24 hours. If 24 hours have passed since your purchase, we can’t offer you a full refund or exchange.
2 - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3 - If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For address details just drop a message on our WhatsApp. +92 314 2366694
NO RETURNS / REFUND / CLAIMS ON USED ITEMS
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